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Text+
Boost Engagement with Rich Messaging
When you think about business text messages, sending GIFs, emojis, and product videos may not be the first thing that comes to mind. But it should be, especially if you’re doing SMS marketing, because “rich messaging” (as it’s been named) can seriously boost engagement with your messages. Think about it: How many times do you race to open an incoming message with a GIF or video link, vs. a standard text message?
Rich messaging can mean the difference between customers feeling like they’re texting a business, and feeling like they’re messaging a family member or friend.
By enabling additional media via SMS/text, you can help customers complete a whole slew of actions, including:
Completing transactions
Scheduling appointments
Browsing and selecting products
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Snapcell Text+ Features
Text prior to sending a video
Begin texting conversations before a video has been sent. Open up your line of communication by texting prior to sending your video, creating opportunities and delivering what the customer expects from the get go.
Attach multiple formats to text messages
Make your texting rich in data, so it no longer serves as just a chat function. Attaching multimedia to your messages inclusive of pictures, files, giphy’s opens up your conversations.
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Customer Engagement
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More Solutions
Language Packs
Never get lost in translation again! Snapcell has created language packs that not only provide auto captions for easy reading, whilst watching, but can translate up to 5 different languages depending on your audience!
Connect Central
Integrations
Manage your Snapcell video processes without having to log into yet another dashboard. Snapcell integrates via API or ADF XML partnership into most of the major systems.