Start Technician Video
Technician creates a video of work that needs to be carried out on the vehicle creating transparency with the customer and gaining instant trust.
3 Minutes Technician Sends
Tech creates & sends the video in two easy steps to the service advisor to approve.
3 Minutes Service Advisor
Advisor receive a notification to make them aware that there is a video awaiting approval to send to the customer.
4 Minutes Service Approves
One simple click opens a box for the advisor to complete the cost of the work and attach any documents to send to the customer via SMS, email or both.
5 Minutes Customer Receives
Customer is fully engaged immediately and understands why they are being asked to seperate with their hard earned money.
7 Minutes Customer Approves
Trust has been gained and the customer understands the repairs that need to be carried out and clicks the approve button. The service advisor then receives an instant notification to continue.
8 Minutes Work Continues
Advisor notifies the technician, work continues and the store, advisor and technician increase their income!
Start Producing Professional Car Service Videos From Your Dealership
With as many as 70% of customers believing they would be taken advantage of when taking their car to a technician for servicing or repair, SnapCell is the ideal trust and rapport-building tool and automotive repair app. If you’re a service and repair center striving to improve your customer communication and reputation, whilst increasing sales, then arrange a SnapCell demo now.
Please fill in your details below including your preferred date and time of contact to book in a demo of the SnapCell system.
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