Snapcell for Service

Made for car people, by car people, we understand the dealership process. Snapcell’s service solution is made for your teams in mind. Easy to use, reliable and with exceptional results in upsell and hours. Snapcell makes technical not so technical for your customers!

Snapcell has a 50% higher open rate than any multi-point inspection (MPI) software
Used cars on forecourt

Automotive’s Best Technician Repair App

Snapcell is a revolutionary app for automotive technicians, built for dealerships and repair centers of any size. This easy-to-use car service software allows team members to create professional and personable car service videos in minutes.

Service Solutions

Snapcell Video

Easily record, send, measure and humanize your messages. With unique technology, Snapcell Video adds efficiency whilst keeping it simple for you to use and engaging for your customer to receive, resulting in increased lead conversion, sales, upsells and CSI’s.

Video Testimonials

Build automatic video reviews to your website, a library of testimonials to post to social channels or use them to show your future customers. Our QR generator will have you covered to use video testimonials for any posters you want to use in your dealership too!


Communicate effectively with our full Multimedia Messaging Service. Open up opportunities by conveniently attaching pictures, links and attachments to your text responses.


Manage your Snapcell video processes without having to log into yet another dashboard. Snapcell integrates via API or ADF XML partnership into most of the major systems.

Language Packs

Never get lost in translation again! Snapcell has created language packs that not only provide auto captions for easy reading, whilst watching, but can translate up to 5 different languages depending on your audience!

MPI Express

Flip your Service department around and communicate with your customers with our MPIexpress solution. With a 50% higher open rate than other MPI tools, increasing revenue in your Fixed Ops department has never been easier

Crystal Clear

Claim back your sound clarity by adding our revolutionary background noise reducing technology and keep the customer focused on your sale.


Stand out from your competition with automated welcome videos sent directly to your customers on their first inquiry.

Connect Central

Bringing ALL of your messaging communication into one central hub. Communicate with your customers via video, live stream, SMS, website chat, Facebook Messenger, Instagram and more!

Technicians can create an auto repair video showing any mechanical work required and send it to the service advisor using the app. The advisor can then approve the car service video and forward it to the customer through SMS or email along with any costs and documents, gaining immediate trust and an instant decision from the customer on whether to complete additional work. Built to produce only the most engaging videos, technicians can stitch together key vehicle snapshots and commentary, by holding their finger down to record and lifting their finger to stop recording.

With a 50% higher open rate than other multi-point inspection (MPI) software, Snapcell has quickly become many dealers’ preferred choices for car service software. Snapcell is proven to drive additional labour hours, OEM bonuses, department productivity and, ultimately, parts sales.

Get in touch to book a demo of the industry’s leading automotive repair app.

Technician repairing car

Service Video Timeline

    90% of customers say video helps them make a buying decision
  • Start Technician Video
    Technician creates a video of work that needs to be carried out on the vehicle creating transparency with the customer and gaining instant trust.
  • 3 Minutes Technician Sends
    Tech creates & sends the video in two easy steps to the service advisor to approve.
  • 3 Minutes Service Advisor
    Advisor receive a notification to make them aware that there is a video awaiting approval to send to the customer.
  • 4 Minutes Service Approves
    One simple click opens a box for the advisor to complete the cost of the work and attach any documents to send to the customer via SMS, email or both.
  • 5 Minutes Customer Receives
    Customer is fully engaged immediately and understands why they are being asked to separate with their hard earned money.
  • 7 Minutes Customer Approves
    Trust has been gained and the customer understands the repairs that need to be carried out and clicks the approve button. The service advisor then receives an instant notification to continue.
  • 8 Minutes Work Continues
    Advisor notifies the technician, work continues and the store, advisor and technician increase their income!
  • Snapcell has a 50% higher open rate than any multi-point inspection (MPI) software

Start Producing Car Service Videos From Your Dealership

With as many as 70% of customers believing they would be taken advantage of when taking their car to a technician for servicing or repair, Snapcell is the ideal trust and rapport-building tool and automotive repair app. As one of the leading apps for automotive technicians, Snapcell makes it easy for communicating vehicle technical issues to customers. If you’re a service and repair center striving to improve your customer communication and reputation, whilst increasing sales, then arrange a demo with car service software, Snapcell, now.

Please fill in your details below including your preferred date and time of contact to book in a demo of the Snapcell system.

Would Your Service Department Benefit From The Following?


Extra Labour Hours

Extra Parts Sales
Extra OEM Bonuses
Extra productivity

Book A Demo

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