FAQs

Why Snapcell And Not Another Video Emailing Platform?

Functions

Snapcell is built for the Automotive industry. Its revolutionary functions and features have been created specifically for sales and service teams. You won’t find our Automotive specific features on any other video platform.

Reliability
We are the most reliable video app in the market place. Unlike some platforms, SnapCell will always send your videos to your clients. Our software ensures that whenever there is no internet available, your video is not deleted – when a sufficient signal is available, your video will be sent.
Support

Support and quick response times is part of our business we pride ourselves on, we understand how important your business is and we aim to resolve any technical / training issues within hours not days.

Contact Support (click here)

Your ROI Matters

We aim to give your dealership the very best ROI. We do this by making Snapcell a very affordable tool that any size dealer can comfortably afford and it won’t break the bank!

Why Would I Use Snapcell?

Is Snapcell TCPA Compliant?
Great news! Yes we are once you opt in.

Our system will send your customer a pre-text asking them to agree to receive a text message from you, then your main marketing video will follow.

Can I change plans or cancel at Any time?
Our Agreements are flexible
Does Snapcell Work With Apple & Google?
The answer again is a straight yes.

Our developers have spent 100’s of hours making sure everyone of your staff have SnapCell available in their pockets ready to use.

Most Common Questions

Will Snapcell Allow You To Send the Same Message To More Then One Customer?
Yes.

You can send any video you create to as many customers as you like.

Is The Platform Social Media Friendly?
You have the option to share your videos on any social media site and so does your customer.
Are You Notified When Someone Has Viewed The Video?

View notifications are sent to alert the user that the customer has viewed the video.

How Is Snapcell Different From My Staff Sending A Video Link From Their Own Phone?

Snapcell sends from a TCPA-compliant SMS number we register for your dealership. Notifications automatically connect the Snapcell user to the customer. All activity is measured with customized reporting and tracked through your CRM.

Does Snapcell Integrate With Our Social Media Pages?

Yes. We have integrations built allowing you to post to your company social media pages with the click of a button.

Can I Bluetooth a 360 camera to the Snap360 app?
Yes, you can we recommended you use Ricoh Theta camera SC for the best results.
Can You Make A Video With No Internet?
Yes, the video recorded will be sent to your customer once an internet connection is established.
How Long Does It Take To Set Up And Get Started?
For an average dealer with 15 users we can get you set up and running in a matter of minutes.
Can You Send The Video By Text?
Videos can be sent by Text (SMS) and or email, or both if you like!
Is The Platform TCPA compliant?

It is. You have the option to ‘opt-in’ or not if you already comply with TCPA regulations.

Does My Customer Need To Have The Snapcell App To Receive A Video Or Livestream?
Absolutely not. As long your customer has an email address or a mobile phone number, they’ll be able to view your videos and communicate with you.
Does Snapcell Integrate With Our CRM?

Yes, Snapcell can integrate with your CRM system.

If we have not integrated with your CRM provider already and depending on what CRM provider you have, there may be an element of setup required.

Still need support?

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Start Producing Industry-Leading Car Dealership Videos

Don’t leave customer relationships to chance. Arrange your Snapcell demo today and find out how Snapcell can support your dealership and digital retailing experience. Start producing your own car dealership videos today. Please fill in your details below, including your preferred date and time of contact.

Would Your Dealership Benefit From The Following?

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Online Leads

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Car Sales

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Increased FI Sales

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Service Upsell

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