FAQ’s.

VIDEO SUPPORT.

Why SnapCell And Not Another Video Emailing Platform?

Functions
SnapCell is built for the Automotive industry. Its revolutionary functions and features have been created specifically for sales and service teams. You won’t find our Automotive specific features on any other video platform.
Reliability
We have the most reliable video app in the market place. Unlike some platforms, SnapCell will always send your videos to your clients. Our software ensures that whenever there is no internet available, your video is not deleted – when a sufficient signal is available, your video will be sent.
Support

Support and quick response times is part of our business we pride ourselves on, we understand how important your business is and we aim to resolve any technical / training issues within hours not days.

Contact Support (click here)

Reliability
We aim to give your dealership the very best ROI. We do this by making SnapCell a very affordable tool that any size dealer can comfortably afford and it won’t break the bank!

Why Would I Use SnapCell?

Is SnapCell TCPA Compliant?
Great news! Yes we are once you opt in.

Our system will send your customer a pre-text asking them to agree to receive a text message from you, then your main marketing video will follow.

Does Snapcell Work With Apple & Google?
The answer again is a straight yes.

Our developers have spent 100’s of hours making sure everyone of your staff have SnapCell available in their pockets ready to use.

Can I change plans or cancel at Any time?
Yes you can.

We offer subscription packages that suit all dealers; from month to month pay-as-you-go to annual contracts.

Most Common Questions

Will Or Can SnapCell Integrate With Our CRM?
Yes, SnapCell can integrate with your CRM system.

If we have not integrated with your CRM provider already and depending on what CRM provider you have, there may be an element of setup required.

Will SnapCell Allow You To Send the Same Message To More Then One Customer?
Yes.

You can send any video you create to as many customers as you like.

Is The Platform Social Media Friendly?
You have the option to share your videos on any social media site and so does your customer.
Are You Notified When Someone Has Viewed The Video?
View notifications are sent to alert the user that the customer has viewed the video.
Can You Make A Video With No Internet?
Yes, the video recorded will be sent to your customer once an internet connection is established.
How Long Does It Take To Set Up And Get Started?
For an average dealer with 15 users we can get you set up and running in a matter of minutes.
Can You Send The Video By Text?
Videos can be sent by Text (SMS) and or email, or both if you like!
Is The Platform TCPA compliant?
It is. You have the option to ‘opt-in’ or not if you already comply with TCPA regulations.

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