Privacy Policy | Your Data | TCPA | GDPR | SnapCell

Privacy / Messaging Policy

TCPA & GDPR Using Video Privacy Policy

Last updated: Dec 10th, 2018

Introduction

Snapcell Inc formally Snapcell LLC (“us”, “we”, or “our”) operates the www.snapcell.us.com website and the Snapcell Application (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.snapcell.us.com

EU-US Privacy Shield Participation

Snapcell Inc has self-certified to the EU-U.S. Privacy Shield with respect to Customer Data and adheres to the Privacy Shield Principles. For more information, you can read about the EU-US Privacy Shield here.

In compliance with the Privacy Shield Principles, Snapcell Inc commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield Policy should first contact Snapcell Inc by emailing {support@snapcell.us.com) or writing to us at; FAO Data Protection Team {SnapCell, 300 S Avenue of the Arts, Fort Lauderdale, FL, USA 33312).

Snapcell Inc has further committed to refer unresolved Privacy Shield complaints to JAMS Privacy Shield Programme, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgement of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim for more information or to file a complaint. The Services of JAMS Privacy Shield Programme are provided at no cost to you.

Snapcell Inc is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Sharing of Personal Information

Other than as outlined below in this policy (for example where we use third party service providers), we will not disclose your personal data. However, we may disclose your information to third parties in the following circumstances:

 

  • If we are under a legal or regulatory obligation to do so
  • If we believe your use of our websites & Services has or may violate any law, regulation or our Terms of Use
  • If we believe you are or may be a threat to safety, security, property, our rights or the rights of others
  • In a merger, acquisition, change of control, joint venture or other business combination involving Snapcell Inc.

Snapcell Inc will remain responsible and liable for any data, its security and its usage to ensure your privacy and rights are respected.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a person(s) under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Under data privacy laws, you have the rights to:

  • Request access to your personal data
  • Request deletion or correction of your personal data
  • Request that we limit the use of your data

You can exercise these rights by contacting us at the details provided in the contact us section of this policy.

Under certain conditions, you have the right to invoke binding arbitration.

Snapcell Inc, will only process your data in accordance with this privacy policy, for the purpose of providing our services to you. It may in some circumstances be possible to provide some services, by limiting the use and disclosure of your personal data further, if you would like to see if this is possible for any reason, please contact us using the contact details below, and we will advise you if we are able to limit the use or disclosure and provided the relevant service.

Changes to This Privacy Policy

This Privacy Policy is effective as of Nov 28, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing {support@snapcell.us.com) or writing to us at; FAO Data Protection Team {SnapCell, 300 S Avenue of the Arts, Fort Lauderdale, FL, USA 33312).

 

SMS Messaging Policy

SnapCell support for STOP, BLOCK, and CANCEL (SMS STOP filtering)

SnapCell will handle the following English-language messages on long codes in accordance with industry standards:

STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT –  will stop customers from receiving SMS messages. In addition, only single-word messages will trigger the block. So, for example, replying “STOP” will stop the customer from receiving SMS messages, but replying “STOP PLEASE” will not. 

START, YES and UNSTOP will opt customers back in to the messages.

HELP and INFO will return a message informing the customer that they can use the above commands to control the delivery of messages.

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