How to be more personable

How to be more personable

Let’s be honest, the main goal of any professional working in the automotive industry is to make a sale – whether that’s selling a car, or selling a service. And ultimately, one of the most effective ways to complete a sale is to ensure the shopper likes you....
10 books to read that will make you a better salesperson

10 books to read that will make you a better salesperson

Never underestimate the power of reading. It’s incredibly easy for us all, whether at work or home, to get complacent in our daily routine – regularly reading pushes our boundaries and encourages us to step outside of our comfort zone. After all, every time you...
How to make yourself more likable as a car salesman

How to make yourself more likable as a car salesman

Last year, there were more than 15 million vehicles sold across America – we say, now is as good a time as ever to be a car salesman, right? Of course, the car industry is undoubtedly changing – and it’s no secret that the future automotive industry will...
How to increase your dealership CSI Score?

How to increase your dealership CSI Score?

What is CSI? CSI stands for Customer Satisfaction Index, and all automotive dealerships should know what it is and strive to improve theirs. In fact, in today’s competitive climate, wanting to increase your CSI score should be one of the main driving forces behind...
10 tips for dealership success in 2022

10 tips for dealership success in 2022

The automotive industry is developing at a record pace, with dealerships having to adapt to meet demands from both the sector and customers. The digital revolution saw a shift in the techniques businesses used to engage with shoppers, while the lack of accessibility...
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