We are delighted to announce that one of America’s highest rated automotive families operating out of Ohio, Kentucky and Indiana have adopted SnapCell, the video marketing app.
The Jeff Wyler Automotive Family represent 15 brands across 17 locations in the Midwest, offering new cars, used cars, auto service & repairs and parts and accessories. Every Jeff Wyler location will now be using SnapCell to personally communicate with customers via video, immediately establishing trust and enhancing overall customer service
Jon Williams, SnapCell CTO, explains “Video is undoubtedly the way forward within the automotive industry. The Jeff Wyler Automotive Family selected SnapCell as their provider due to the ease of use for personnel and the deep Vin Solutions integration that allows them to track and manage all video communications directly through their CRM. We are confident that SnapCell will achieve a positive return on investment for their business and help them further enhance the customer experience and retention“.
SnapCell are supporting the Jeff Wyler Group’s goal to “provide great deals with great service for each and every customer.” All Jeff Wyler dealerships will be equipped to provide a personalized and professional video service from the moment of inquiry, right through to purchase or repair. Sending the all-important ‘thank you for your business’ videos for sales and service will also help enhance their SSI, CSI scores and aid customer retention.